INTRODUCTION
Rohposh operates this online store and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our store, place an order, or communicate with us.
By using our services, you agree to the practices described in this Privacy Policy.
PERSONAL INFORMATION WE COLLECT
We may collect the following types of personal information:
Contact Information
- Full name
- Phone number
- Email address
- Billing address
- Shipping address
Order Information
- Products purchased
- Order history
- Payment method details
- Delivery information
Account Information
- Username
- Password
- Preferences and settings
Communication Information
- Messages, inquiries, and customer support communications
Device and Usage Information
- IP address
- Browser type
- Device information
- Website activity and interactions
HOW WE COLLECT INFORMATION
We may collect information:
- Directly from you when you place an order or contact us
- Automatically when you browse our store
- Through cookies and similar technologies
- From service providers who assist us in operating our business
HOW WE USE YOUR INFORMATION
We use your personal information to:
- Process and fulfill orders
- Deliver products to your address
- Provide customer support
- Communicate about your orders
- Improve our products and services
- Personalize your shopping experience
- Prevent fraud and maintain security
- Comply with legal obligations
SHARING OF INFORMATION
We do not sell your personal information.
We may share your information with trusted third parties only when necessary to:
- Process payments
- Deliver orders
- Provide customer support
- Maintain website functionality
- Comply with legal requirements
All third-party service providers are required to handle your information responsibly and securely.
COOKIES AND TRACKING TECHNOLOGIES
Our store may use cookies and similar technologies to:
- Remember your preferences
- Improve website performance
- Analyze website traffic
- Enhance your shopping experience
You may disable cookies through your browser settings, although some features of the store may not function properly.
DATA SECURITY
We take reasonable security measures to protect your personal information from unauthorized access, misuse, disclosure, or loss.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
DATA RETENTION
We retain personal information only for as long as necessary to:
- Complete transactions
- Provide customer support
- Meet legal and regulatory requirements
- Resolve disputes and enforce our policies
YOUR RIGHTS
Depending on applicable laws, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Object to certain uses of your information
- Withdraw consent where applicable
To exercise these rights, please contact us through our customer support channels.
CHILDREN’S PRIVACY
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from minors.
THIRD-PARTY SERVICES
Our store may use third-party services for payment processing, delivery, analytics, or other operational purposes. These providers may collect and process information as necessary to perform their services.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page and become effective immediately upon publication.
CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact Rohposh customer support.